éko.fr, webradio for everyone featuring 30 webradio stations, in hi-fi quality, 24 hours/24, 7days/7, without advertisements

If this page does not contain the answer to your question, do not hesitate to contact us at info@eko.fr and we will get back to you as quickly as possible warning the configuration needed to listen to the portal’s radio stations is indicated at the bottom of the page

I can’t register: Check that you have properly filled in all fields needed for the registration Make sure that your Internet connection is adequate for access to the radio station Make sure that you have the Windows Media Player 9 and Flash software programs

I have registered but haven’t received my access codes by e-mail: Make sure that your e-mail address has been entered correctly Make sure that your anti-virus program hasn’t blocked our e-mail, or put it with the “unwanted” messages

I have received my access codes by e-mail, but when I try to log in, nothing happens or I get an error page: Delete your cookies and empty your cache before trying to log in If you are at work, some firewalls might block access to our site...

I have received my access codes by e-mail, but nothing happens when I try to log in: Check your Internet connection Check that your anti-virus software hasn’t activated the firewall function, which might stop the JavaScript from running, which would prevent your registration. Check that your browser will allow the JavaScript to run; if you need to reset the parameters, open IE and then: Tools -> Internet Options -> Security -> Internet-> Custom level Script -> Active scripting -> enable Allow paste operations via script ->Enable

I can log in just fine, but nothing happens when I try to launch a player Check your Internet connection Click on the speaker-shaped icon of the selected station and the player’s pop-up should open; please wait for a moment and the sound should start coming from the radio station. Make sure that the Flash software is installed in your computer Make sure that you have the Windows Media Player 9 and Flash software programs Make sure that you haven’t activated anti-pop-up software, in which case you must authorise the radio’s site to display pop-ups (our player is displayed as a pop-up)

The radio player starts but there is no sound: Make sure that your speakers are plugged in and that the volume has been turned up. Check your Internet connection Make sure that your access provider has not temporarily interrupted your connection.

The sound is working, but I don’t see the title of the song playing on the radio: Your connection speed is too low, press F5 to refresh the page and/or the player, and the names of the artist and song will be displayed.

You haven’t received your subscription confirmation e-mail message? Your e-mail may be filtering unwanted messages, so please check that this e-mail message has not accidentally gone into the “junk mail”, “spam” or “unwanted messages” directories.You can receive the subscription confirmation message once again by clicking here

If you’re still having problems with your connection even after having checked all of the points listed above, please do not hesitate to describe your problem to us, by writing to info@eko.fr

Required configuration

Your computer : You must at least have a computer equivalent to a Pentium-3, 500 MHz computer. It is absolutely necessary to have a sound card and speakers!

Windows media player plug-in : You must have installed in the Windows media player plug-in. If you haven’t, you can download it from the following address: Download the Windows Media Series 9 : for Windows 98, Me and 2000 : here for Windows XP : here for Mac OS X : here for Mac OS IX : here

Your Internet connection You must obviously be connected to the Internet when you are listening to éko.fr . To listen to éko.fr in hi-fi quality, you must have a high-speed connection, at least 128kbps..

Note to users of the Windows XP Service Pack 2
The Microsoft Windows XP Service Pack 2 includes a pop-up blocker for the Microsoft Internet Explorer. In order to be able to use the radio players that open in the form of pop-up windows, you must authorise the opening of such windows on the sites http://www.tv-radio.com and http://www.eko.fr or temporarily deactivate the pop-up blocker.

Temporarily deactivate the pop-up blocker:

In order to deactivate the pop-up blocker, go into the Tools menu, Pop-Up Blocker and select the option Turn Off Pop-Up Blocker. After that, you should be able to enter your identifiers.

Authorising the opening of pop-ups on the TV-Radio and eko.fr sites


	To authorise the opening of pop-ups on the http://www.tv-radio.com and http://www.eko.fr sites, go into the Tools menu, Pop-Up Blocker and select the option Pop-Up Blocker Settings. Then enter the addresses http://www.eko.fr and http://www.tv-radio.com in the field Address of Web site to allow and click on Add. Both sites should then be present in the list of Allowed sites..

Other pop-up blocking software:
There are other programs, such as the Google toolbar, the MSN toolbar and many others, that will serve to block the opening of unwanted pop-ups. In order to allow the player of the Web Radio stations to be displayed, and more generally, all of the radio players on the TV-Radio and éko.fr sites, these programs must be configured in an equivalent manner to the one shown above.